Quality Technical Services Manager
Company: Pactiv Evergreen
Location: Pine Bluff
Posted on: May 6, 2024
Job Description:
Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading
manufacturer and distributor of fresh foodservice and food
merchandising products and fresh beverage cartons in North America
and certain international markets. It supplies its products to a
broad and diversified mix of companies, including full service
restaurants and quick service restaurants, foodservice
distributors, supermarkets, grocery and healthy eating retailers,
other food stores, food and beverage producers, food packers and
food processors. To learn more about the company, please go to the
company website at pactivevergreen.com. -The Pactiv Evergreen Pine
Bluff Paper Mill is located in Pine Bluff, Arkanas, less than an
hour from Little Rock in scenic southeast Arkansas. It is the
largest industrial employer in Jefferson County. Opened in 1958,
Pine Bluff is the largest facility within Evergreen Packaging and
is home to the world's largest gable-top liquid packaging
paperboard machine. In addition to producing paperboard for
cartons, the facility also produces coated paper for magazines.
Responsibilities: The Quality Technical Service Manager provides
leadership and management in all areas of the Quality Assurance
department and facilitates relationships in the sales arena. This
role is responsible for developing, implementing, and sustaining
quality plans and programs focusing on Continuous Improvement and
Manufacturing Excellence within the quality department. The
position requires strong project management, technical, and
leadership skills and will require a cohesive working relationship
with all stakeholders within the business working to implement
solutions to mill quality issues. Primarily, the prospective
candidate should have the ability to manage several projects that
span multiple disciplines, with the primary focus being on quality.
The ideal candidate will be technically oriented, detailed in
approach, work well with people at all levels in the organization,
and promotable to management positions in the company after
building background and experience within in our business. The
ideal candidate will be technically oriented, detailed in approach,
work well with people at all levels in theorganization, and
promotable to management positions in the company after building
background and experience in our business. - Reports to the
following: (1) Business Unit Manager - Quality Assurance -Daily
Accountabilities:
- Helps troubleshoot and works with operational departments to
provide resolutions to quality issues.
- Works closely with operating departments to raise customer
quality concerns. Provide the "voice of the customer."
- Effectively uses Key Operating Parameters (KOP's) to ensure
quality of product on a daily basis.
- Solves production related issues impacting quality.
- Assists with the running of trials to ensure success.
- Monitors Key Performance Indicators (KPI's) to identify trends
and help correct to ensure product quality.
- Collects, analyzes, and interprets data and makes logical
recommendations based on analysis.
- "Hold" roll management, sorting, inspection, disposition,
etc.
- WIS and Cognex web inspection evaluations.
- Parcview waterfall profile reviews.
- Collaborates with engineers, managers, and operations personnel
as needed.
- Trial follow-up, audits and crew training, update ISO
documents, review specifications, prepare management reports,
etc.
- Effectively works independently as well as in a team
environment.
- Assists with outage support on an as needed basis.
- Supports Manufacturing Excellence and Cost Per Ton
initiatives.
- Other job duties assigned by management. Qualifications:
Qualifications
- Communications: Demonstrates excellent verbal, written, and
listening communication skills. Clear expression of ideas in
writing and in good grammatical form. Has the ability to actively
listen and provide feedback to others.
- Conflict Resolution: Ability to resolve conflicts/disagreements
in such a way to promote a win-win situation with the parties
involved. Understands that based on the variety of experiences and
values of the work group and work group members. An advisor is very
sensitive to the feelings of others as resolutions are collectively
developed.
- Leadership:Possesses a genuine intent to foster the learning
and development of work group members while promoting the creation
of a high performance team. Able to lead work group toward an
objective or goal while encouraging and empowering the work group
to make decisions regarding flow of work through specified area.
Understands one's influence on the work group, and provides
direction to work group to insure requirements are consistently met
for the work area/facility.
- Technical: Able to effectively use these computer systems:
Microsoft Word, Excel and PowerPoint. Demonstrate the ability to
learn and understand systems such as SAP, PI, Elixir, etc.
- Problem Solving: Ability to understand a situation by breaking
it apart into smaller pieces, organizing parts of problem in a
systematic way, making systematic comparisons of different aspects
or features, setting priorities on a rational basis, identifying
time sequences, and casual relationships or other relationships, in
order to generate solutions. Trains and leads work group in problem
solving activities.
- Change Orientation: Ability to adapt to and work in a variety
of situations to support the organizational goals. Appreciates new
and different perspectives and has the willingness to align one's
own behavior with the needs, priorities, and goals of Evergreen
Packaging.
- Planning: Ability to effectively forecast future
production/operational demands and to insure a plan of action is
developed to support the attainment of organizational goals.
Involves assessing capabilities, identifying resources, setting and
prioritizing objectives, and determining critical paths. Ensures
resources are available for work group to produce on-time, quality
work and in a safe manner.
- Education: Undergraduate Degree required from a State Board of
Regents Accredited University
- Experience: 5-7 professional work experience in
Leadership/Supervisory role.
- Ability to adapt to a variety of conditions and technical
challenges.
- Ability to build and manage a budget and schedule.
- Desired: Technical degree that has application to the paper
industry. - -**This role is not eligible for sponsorship** -Pactiv
Evergreen is committed to a diverse and inclusive workforce. -
Pactiv Evergreen is an Equal Opportunity Employer. - All qualified
applicants will receive consideration for employment without regard
to race, color, sex (including pregnancy), sexual orientation,
religion, creed, age national origin, physical or mental
disability, genetic information, gender identity and/or expression,
marital status, veteran status or other characteristics or statuses
protected by law. - For individuals with disabilities who would
like to request an accommodation, please -call (847) 482-4320 or
email TalentHelp@Pactiv.com. -All information will be kept
confidential according to EEO guidelines and applicable laws. -Our
Social Responsibility platform features a robust, employee-led Give
Back program, which includes a matching gifts plan, community
grants initiative, and our annual Company-wide Month of Action
campaign. With each of these initiatives, our employees are
empowered and equipped to give back to their communities and
support the non-profits important to them and their families.
Through our Give Back program, we own our commitment to Social
Responsibility and live our purpose of Packaging a Better Future.
-#LI-TM1 -
Keywords: Pactiv Evergreen, North Little Rock , Quality Technical Services Manager, Hospitality & Tourism , Pine Bluff, Arkansas
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