Loan Processor - Bilingual (English and Spanish)

Company: Austin Telco Federal Credit Union
Location: Austin
Posted on: April 7, 2026

Job Description:

Description: Austin Telco Federal Credit Union is looking for a detail-oriented Loan Processor who thrives in a fast-paced, member-focused environment. If you enjoy helping people, working with consumer loans, and being part of a collaborative team, this is a great opportunity to grow your career in financial services. What You'll Do Member Service & Loan Support * Process consumer loan applications in person and over the phone * Run credit reports and prepare loan files for officer review * Assist members with loan inquiries, payoffs, blue book values, and account services * Process advances on existing lines of credit and VISA cards * Support walk-in members with loan information and application needs Operational Support * Obtain payoff amounts for refinances and calculate vehicle values * Prepare release of title or lien documentation for management approval * Provide backup coverage for the reception area as needed * Perform general office tasks including scanning, faxing, emailing, and data entry Team & Culture * Champion Austin Telco's mission, values, and member-first culture * Contribute to a positive, respectful, and service-driven team environment Requirements: What You Bring * High school diploma * At least 6 months of consumer lending experience in a bank or credit union * Fluency in English and Spanish (professional reading, writing, and speaking required) * Strong organizational skills and attention to detail * Ability to work independently and manage time effectively * Excellent verbal and written communication skills * Proficiency with Microsoft Word and Excel * Comfort assisting members both in person and over the phone Why You'll Love Working Here: We're more than a credit union — we're a community. At Austin Telco, you'll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first. * Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more * Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones * Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals * Community Engagement: Volunteer opportunities and credit union-sponsored events * A supportive, mission-driven culture that puts people first Additional Requirements * Good credit standing (verified prior to hire) * Successful background check and drug screening upon offer Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation details: 43000-47500 Yearly Salary PIf72f898a0432-29400-39416581

Keywords: Austin Telco Federal Credit Union, North Little Rock , Loan Processor - Bilingual (English and Spanish), Accounting, Auditing , Austin, Arkansas