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Director, Strategic Technology Services

Company: Renaissance Health Services Corporation
Location: Sherwood
Posted on: September 20, 2023

Job Description:


Minimum Qualifications:
Position requires a Master's degree in Mathematics, Economics, Computer Science or related field and 7 years of information technology experience and 2 years management experience. Will accept any suitable combination of education, training or experience. Ability to motivate and direct team members is a must.

Prior experience with software development, network management, ITSM, healthcare industry, and project management is preferred. Strong problem solving and decision-making skills with excellent written and verbal communications skills. Ability and desire to engage with all functions of the Enterprise to understand and articulate the business requirements, as well as IT capabilities and requirements. General knowledge of all IT disciplines and technology platforms. Working knowledge and use of Standard IT processes and methodologies (i.e. ITIL, PMI and SDLC). Working technical knowledge of LAN, WAN, and virtual/cloud infrastructures. Knowledge of applicable data privacy practices HIPAA regulations.


At Delta Dental, we have a passion for making people smile. And every day, our employees work to make that passion come to life. We have been in existence since 1982 and have been voted Arkansas' Best Places to Work for eleven years in a row. We are looking for a member of our team who is passionate about our mission to improve the oral health of Arkansans and ready to make a difference.

We have four core values that we stand by at Delta Dental of Arkansas:

  • Act with Integrity
  • Respect People
  • World-Class Service
  • Focus on Community

    We believe in supporting our employees through a multitude of fantastic benefits:

    • Competitive pay with bonus opportunities
    • Excellent insurance package including fully paid dental, short term disability, long term disability, and life insurance
    • Education assistance
    • 401(k) matching and profit-sharing plan

      Job Summary: To provide strategic leadership and direction for the Information Technology (IT) function across the Delta Dental of Arkansas enterprise. This position is responsible for ensuring the successful management of the enterprise network, storage, and server environments. Also responsible for leading the selection of, or design/development/control of, enterprise applications.

      Primary Job Responsibilities:

      1. Oversees execution and operational stability of the IT infrastructure, while also ensuring operational compliance with respect to established information security standards.

      2. Provides strategic technology expertise in support of the development and pursuit of enterprise initiatives.

      3. Collaborates with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for the organization.

      4. Directs research on potential technology solutions and implementations in support of new initiatives and opportunities; formulates and deploys long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies; manages operational and strategic planning for the application development team that includes business requirements, project planning, and organizing and negotiating the allocation of resources.

      5. Ensure the organization maintains a stable and highly available technical infrastructure. Implementation of long-term strategic and short-term tactical plans that will enable business success.

      6. Collaborates on deployment of ITSM functions by instituting and demonstrating industry best practices.

      7. Confers with end-users, vendors, clients, and other managers to define operational, and budgetary impacts of complex systems and infrastructure development.

      8. Ensures formalized governance and business rules/systems processes to manage items within scope of responsibility.

      9. Leads and provides direction to the Infrastructure Team, including support of IT operations 7 x 24 schedule including disaster recovery processes. Selects, trains, develops, and motivates staff to meet or exceed performance expectations. Participates in budget development and monitoring in support of business initiatives. Interviews, hires, evaluates, manages, and develops staff in order to ensure accountability for achievement of departmental goals and objectives.

      10. Serve as a key resource in DDAR's organizational data governance and management strategy.

      11. Collaborate with cross-functional teams, internal departments and key technology partners in order to meet the needs of the organization.

Keywords: Renaissance Health Services Corporation, North Little Rock , Director, Strategic Technology Services, Executive , Sherwood, Arkansas

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