UDT Processor

Company: Pain Treatment Centers of America
Location: Little Rock
Posted on: February 14, 2026

Job Description:

Job Description Job Description Description: Job Title : UDT Processor Supervisor: Clinic Lead Employment Type: Full-Time FLSA Classification: Non-Exempt Location: Various Requirements: SUMMARY OF RESPONSIBILITIES The position of UDT processor is responsible for monitoring and maintaining all components of the UDT process. ESSENTIAL FUNCTIONS (1) Monitors next-day appointments to determine which patients are required to provide samples based on PTCOA’s UDT policy and uses the proper color-coding system to highlight which appointments in EMR require collection. (2) Accurately completes UDT requisition form in the EMR for the screening UDT for each patient providing a sample. Ensures that the assigned provider electronically signs the requisition form. (3) Collects urine samples from patients, labels cups with correct patient data, attaches medication list, and prepares the samples for shipment. Alternatively, collects oral swab samples from patients undergoing dialysis, who are paraplegic, or otherwise cannot provide a UDT sample. (4) Ensures that samples are sent to the in-office toxicology lab on a daily basis using either the company courier or UPS. (5) Processes and tracks samples for pick-up by third-party reference laboratories as needed. (6) Maintains daily temperature log and quality control for CLIA waived Point of Care cups. Ensures that the results for the Point of Care Cups are correctly put into patient chart. (7) Complies with applicable laws and regulations, and company procedures and policies. (8) Purchases laboratory supplies, including cups, bags, and collectors, and maintains accurate inventory to forecast needs and prevent any supply-chain lapse, with ongoing monitoring of costs, availability of new or improved supply options, and awareness of current vendor arrangements. (9) Maintains neat, clean, and orderly patient sample bathrooms at all times by refilling supplies and organizing the area as needed. (10) Monitors PDMP for patient results at the end of each business day and prints and submits the following reports to the assigned providers: UDT reports, inconsistent UDT reports, and a summary report of all PDMP results with the inconsistencies highlighted. (11) Performs other related duties as assigned. CORE COMPETENCIES Excellent oral and written communication skills High level of attention to detail Strong organization and time management skills Basic computer literacy and typing Patient focused REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma or educational equivalent and two (2) years of experience in a drug testing facility or the equivalent. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage mater, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. OTHER Employee performance, in part, is evaluated based upon completion of the tasks listed herein. PTCOA/ISI reserves the right to change this job description at any time according to business needs and/or assign tasks that it may deem appropriate. This document does not represent a contract of employment, and employment with PTCOA/ISI may be terminated by the employee or employer at any time, for any reason.

Keywords: Pain Treatment Centers of America, North Little Rock , UDT Processor, Healthcare , Little Rock, Arkansas