NorthLittleRockRecruiter Since 2001
the smart solution for North Little Rock jobs

Virtual Experienced Tax Preparer

Company: Intuit
Location: North Little Rock
Posted on: November 15, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, North Little Rock , Virtual Experienced Tax Preparer, Other , North Little Rock, Arkansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Dentist
Description: An Arkansas clinic is looking for a locum tenens dentist
Company: Barton Associates
Location: Little Rock
Posted on: 11/26/2020

Local CDL Driver - Class A
Description: Call us today at 866 842-6859, or apply online below Class A - CDL Route Drivers OPPORTUNITIES ROLLING Who We Are O'Reilly is a Fortune 500 auto parts company with over 80,000 and growing team members, (more...)
Company: O'Reilly Auto Parts
Location: Little Rock
Posted on: 11/26/2020

CDL A Dedicated Drivers- Home Weekly!
Description: CDL A Dedicated Drivers- Home Weekly Landair Transport is a specialized freight carrier that primarily delivers automotive parts. This specialized model provides the driver the best possible combination (more...)
Company: Landair Transport
Location: Little Rock
Posted on: 11/26/2020


Shipt: Set Your Own Schedule Shop And Deliver Groceries
Description: Set Your Own Schedule Shop And Deliver Groceries ShiptShipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they (more...)
Company: Shipt
Location: Little Rock
Posted on: 11/26/2020

CDL A Truck Driver
Description: Company Driver 63,000 , Dry Van/Driver Assist, Benefits after 30 days Requisition ID: 641 Cardinal Logistics is currently seeking Class A truck drivers in your area.
Company: Cardinal Logistics
Location: Little Rock
Posted on: 11/26/2020

Supermarket Shopper Delivery - Shipt
Description: Supermarket Shopper Delivery ShiptShipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save (more...)
Company: Shipt
Location: Little Rock
Posted on: 11/26/2020

CDL Class A Flatbed Drivers
Description: CDL Class A Flatbed Drivers Call 888 910-2464We re Looking For A Few Good Flatbed Partners At P amp S, we only hire the best of the best. With P amp S you choose your freight and share 27 of (more...)
Company: P&S Transportation
Location: Little Rock
Posted on: 11/26/2020

Amazon Workforce Staffing: Amazon Warehouse Operator - College Student
Description: Warehouse Associate 3000 Sign-On BonusHourly pay rate: 15.00 18.00 plus a 3000 bonus Limited-time Opportunity. Rules Apply see below The base pay for this role is 15.00/hr. Earn 3/hr extra (more...)
Company: Amazon Workforce Staffing
Location: Little Rock
Posted on: 11/26/2020

CDL Drivers Team Up: New Peak Pay Guarantee and $40,000 Teaming Bonus!
Description: CDL-A OTR TEAM TRUCK DRIVER JOBS IT PAYS TO TEAM UP TEAM UP WITH COVENANT TRANSPORT NEW Team Driver Peak Pay Guarantee August 9- December 31, 2020 In a world where so much is uncertain your (more...)
Company: Covenant Transport
Location: Little Rock
Posted on: 11/26/2020

Time To Re Build With Set Your Own Schedule Shop And Deliver Groceries At Shipt Now Hiring
Description: Set Your Own Schedule Shop And Deliver Groceries ShiptShipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they (more...)
Company: Shipt
Location: Little Rock
Posted on: 11/26/2020

Log In or Create An Account

Get the latest Arkansas jobs by following @recnetAR on Twitter!

North Little Rock RSS job feeds