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Supervisor, Grievance Appeals

Company: Centene Coproration
Location: Little Rock
Posted on: September 20, 2019

Job Description:

Description: Position Purpose: Ensure that the Appeals & Grievance department processes all appeals, grievances and complaints in accordance with standards and the corporation's policies and procedures Serve as a resource to the team regarding escalated or complex issues, process and systems issues, and regulatory updates Monitor and distribute team's case load and ensure adequate coverage Monitor and evaluate performance standards and provide daily feedback and guidance of problem resolution Identify and develop opportunities for process improvements and work with various departments to ensure problems are corrected to prevent recurrences Train and onboard new team members

Keywords: Centene Coproration, North Little Rock , Supervisor, Grievance Appeals, Other , Little Rock, Arkansas

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