Observability Lead Enterprise Architect
Company: Humana
Location: Little Rock
Posted on: April 18, 2024
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Job Description:
Become a part of our caring community and help us put health
first
Revolutionize observability as our Observability Lead Enterprise
Architect. Establish strategies that impacts the entire
organization, adopt innovative solutions, and promote a culture
that values data analysis. Collaborate cross-functionally, bridging
technology and business. Drive innovation, automation, and
continuous improvement. Maximize your potential and provide
excellent user experiences by closely observing and comprehending
all aspects of your operations.
We are seeking an experienced and passionate Observability Lead
Architect to drive the development and implementation of
observability standards and practices across the enterprise. This
role will be responsible for defining and evangelizing
observability best practices, enabling business observability, and
fostering a culture of observability within the organization.
This role offers an exciting opportunity to shape the observability
strategy and practices within the enterprise, enabling teams to
build highly observable and resilient systems while driving
business value through data-driven insights.
**Responsibilities: **
Observability Strategy and Standards :
Define and maintain observability standards, guidelines, and best
practices for instrumentation, logging, tracing, metrics
collection, and data retention.
Collaborate with cross-functional teams to establish
enterprise-wide observability strategies aligned with business
objectives and technical requirements.
Business Observability :
Drive the adoption of observability practices that enable business
stakeholders to gain insights into application performance, user
experience, and business metrics.
Work closely with product owners, business analysts, and
stakeholders to
identify and implement observability requirements for
business-critical applications and processes.
Develop observability dashboards, reports, and visualizations that
provide visibility into key business metrics and performance
indicators.
Observability Tooling and Integration :
Lead the evaluation, selection, and implementation of observability
tools (e.g., Dynatrace, Splunk, OpenTelemetry) across the
enterprise.
Ensure seamless integration of observability tools with existing
monitoring, logging, and tracing infrastructure.
Collaborate with platform engineering teams to automate the
deployment and configuration of observability tools using
infrastructure as code (IaC) and configuration management
practices.
Observability Governance and Compliance :
Establish governance processes and frameworks to ensure adherence
to observability standards across teams and projects.
Conduct regular observability audits and assessments to identify
gaps, areas for improvement, and opportunities for
optimization.
Ensure observability practices align with relevant industry
standards, regulations, and compliance requirements.
Observability Enablement and Advocacy :
Develop and deliver observability training programs, documentation,
and knowledge-sharing resources for development, operations, and
support teams.
Evangelize observability best practices and foster a culture of
observability within the organization.
Provide guidance, mentorship, and support to teams adopting
observability practices.
Observability Automation and Continuous Improvement :
Identify opportunities for automating observability processes, such
as instrumentation, deployment, and configuration management.
Collaborate with development teams to introduce observability code
reviews and automated validation checks in the software development
lifecycle (SDLC).
Continuously evaluate and improve observability practices, tools,
and processes based on feedback, emerging technologies, and
industry trends.
Use your skills to make an impact
Required Qualifications
Bachelor's or Master's degree in Computer Science, Software
Engineering, or a related technical field.
10 or more years of proven experience in designing, implementing,
and maintaining observability solutions for large-scale distributed
systems and applications.
Deep understanding of observability concepts, including metrics,
logging, tracing, and application performance monitoring (APM).
Hands-on experience with observability tools like Dynatrace,
Splunk, Prometheus, Jaeger, Zipkin, and OpenTelemetry. Strong
knowledge of cloud platforms (e.g., AWS, Azure, GCP) and
containerization technologies (e.g., Docker, Kubernetes).
Experience in infrastructure as code (IaC) and configuration
management tools (e.g., Terraform, Ansible, Puppet).
Preferred Qualifications
Master's Degree
Familiarity with agile software development methodologies and
DevOps practices.
Excellent communication, documentation, and presentation
skills.
Ability to work collaboratively with cross-functional teams,
including development, operations, and business stakeholders.
Additional Information
To ensure Home or Hybrid Home/Office employees' ability to work
effectively, the self-provided internet service of Home or Hybrid
Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10
Mbps is recommended; wireless, wired cable or DSL connection is
suggested
Satellite, cellular and microwave connection can be used only if
approved by leadership
Employees who live and work from Home in the state of California,
Illinois, Montana, or South Dakota will be provided a bi-weekly
payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with
telephone equipment appropriate to meet the business requirements
for their position/job.
Work from a dedicated space lacking ongoing interruptions to
protect member PHI / HIPAA information
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of
starting base pay for full time (40 hours per week) employment at
the time of posting. The pay range may be higher or lower based on
geographic location and individual pay will vary based on
demonstrated job related skills, knowledge, experience, education,
certifications, etc.$139,500 - $192,000 per yearThis job is
eligible for a bonus incentive plan. This incentive opportunity is
based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively,
'Humana') offers competitive benefits that support whole-person
well-being. Associate benefits are designed to encourage personal
wellness and smart healthcare decisions for you and your family
while also knowing your life extends outside of work. Among our
benefits, Humana provides medical, dental and vision benefits,
401(k) retirement savings plan, time off (including paid time off,
company and personal holidays, volunteer time off, paid parental
and caregiver leave), short-term and long-term disability, life
insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for
our teammates, our customers and our company. Through our Humana
insurance services and CenterWell healthcare services, we make it
easier for the millions of people we serve to achieve their best
health - delivering the care and service they need, when they need
it. These efforts are leading to a better quality of life for
people with Medicare, Medicaid, families, individuals, military
service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of ---Humana not to discriminate against any
employee or applicant for employment because of race, color,
religion, sex, sexual orientation, gender identity, national
origin, age, marital status, genetic information, disability or
because he or she is a protected veteran. It is also the policy of
---Humana---to take affirmative action to employ and to advance in
employment, all persons regardless of race, color, religion, sex,
sexual orientation, gender identity, national origin, age, marital
status, genetic information, disability or protected veteran
status, and to base all employment decisions only on valid job
requirements. This policy shall apply to all employment actions,
including but not limited to recruitment, hiring, upgrading,
promotion, transfer, demotion, layoff, recall, termination, rates
of pay or other forms of compensation and selection for training,
including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and
does not discriminate on the basis of race, color, national origin,
age, disability, sex, sexual orientation, gender identity or
religion. We also provide free language interpreter services. See
our
https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
Keywords: Humana, North Little Rock , Observability Lead Enterprise Architect, Professions , Little Rock, Arkansas
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